Google+ and Reason

Google+ and Reason
H/T NOD3x 
American Customer Satisfaction Index pointed out this week that Google+ has a user satisfaction rating that's higher than both Facebook and Twitter.

#google   #googleplus   #technews  

Originally shared by Yonatan Zunger

I don't often share press articles about our products – they rarely seem to say much of use – but this was just such a good case of a journalist Getting It Right that I had to share. Google+ is very much alive, and our recent changes are focused on making it be the best product it can be for what it's best at: helping people meet people and have great conversations about things they're passionate about. 

One particularly noteworthy thing in this article is its discussion of the "majority illusion:" people tend to assume that their friends are typical of the wider world, but almost by definition they aren't – for one thing, they all have one uncommon attribute in common, which is being your friend in the first place. And since people don't choose their friends randomly from the entire spectrum of humanity, one's friends are always a distorted sample. 

So yes, we have here a tech press article which (correctly) uses an important result in cognitive psychology to explain why lots of tech press articles are nonsense.

http://www.eweek.com/cloud/google-is-alive-and-well-despite-persistent-media-reports.html